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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Luke & a Uke

July 12, 2026

5  out of  5
rating by Luke & a Uke
"The people here are so personable and professional, they help you with the lowest prices and straightforward answers, couldn’t recommend them enough!"
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John Morris

July 8, 2026

5  out of  5
rating by John Morris
"I’ve had a great experience working with this agency, especially Jodi and Tim. One thing that doesn’t get talked about enough is the value of having a local insurance agent instead of an anonymous 800 number.

When you have a question, need to update your policy, or have to navigate a claim, being able to call someone who knows you and understands your coverage is incredibly valuable. You receive thoughtful advice, quick responses, and a level of personal service that’s hard to find when you’re routed through a call center.

That relationship and accessibility are worth far more than many people realize. It’s one of the biggest reasons I’ll continue to keep my insurance with a local agency. I highly recommend Jodi, Tim, and their team."
We responded:
"Thank you, John, for this wonderful review and for highlighting the value of working with a local agency. We're thrilled Jodi and Tim provided thoughtful advice, quick responses, and the personal service you described. Knowing our relationship and accessibility make a difference means a lot to our team. We appreciate your recommendation and look forward to continuing to support your insurance needs."
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Tamara Gathers

June 23, 2026

5  out of  5
rating by Tamara Gathers
"I love my insurance company, there are always there to help me when I need them."
We responded:
"Thanks Tamara! We are happy to have your Car insurance and love having you as a client!"
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Joe A

June 19, 2026

5  out of  5
rating by Joe A
"I like Tim Jones and his crew. Very convenient and friendly. They always help me with motorcycle insurance and any car/homeowners’ issues smoothly"
We responded:
"Thanks Joe, always happy to provide fast service to our customers.
Customer service is what sets us apart from the online companies. Happy to help with your motorcycle and car insurance. Tim "
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Luisa Soto

June 18, 2026

5  out of  5
rating by Luisa Soto
"Great service ! Kristen is amazing!"
We responded:
"Thank you so much for the wonderful review, Luisa! We’re thrilled Kristen provided amazing service and I’ll be sure to pass along your kind words. We appreciate your support and look forward to seeing you again soon."
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Steve Schaefer

May 21, 2026

5  out of  5
rating by Steve Schaefer
"Tim and staff are excellent!"
We responded:
"Thanks so much for the kind words, Steve! We're thrilled Tim and the team made such a great impression. We appreciate your support and look forward to serving you again."
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Eric Ritchie

May 19, 2026

5  out of  5
rating by Eric Ritchie
"Great, speedy service!"
We responded:
"Thanks so much for the kind words, Eric! We're thrilled our team could provide fast service. We appreciate the 5-star review and look forward to helping you again soon."
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Daniel Doore

March 21, 2026

5  out of  5
rating by Daniel Doore
"Excellent customer service!!"
We responded:
"Thank you, Daniel! We’re thrilled you experienced excellent customer service and appreciate you taking the time to share your feedback. We look forward to serving you again."
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Nancy Ryan

March 10, 2026

5  out of  5
rating by Nancy Ryan
"We have used Tim Jones at State Farm for more than 20 years! He and Jodi are always quick to answer any questions we may have! Tim also reviews our policies regularly to make sure we have what best meets our changing needs. If you’re looking for a knowledgeable, friendly agent I highly recommend Tim’s office!"
We responded:
"Thanks, Nancy. We were happy to assist your family with your Auto and home insurance needs all these years. Enjoy NC. Tim "
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Jennifer Sanz

February 25, 2026

5  out of  5
rating by Jennifer Sanz
"Navigating insurance usually feels like learning a second language, but Tim at StateFarm made it easy. They took the time to walk me through my coverage options without being pushy or trying to upsell me on things I didn't need. I got life insurance at a great price. Highly recommend reaching out to them if you want honest service."
We responded:
"Thank you, Jennifer! We're so glad Tim made navigating insurance easier and provided honest, pressure-free guidance. It's great to hear you found life insurance at a price that works for you. We appreciate your recommendation and are here whenever you need us for any future questions or changes to your coverage."
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Maryjo Cicero

February 7, 2026

5  out of  5
rating by Maryjo Cicero
"Tim and Jodi are readily available to answer questions and help with coverage. I enjoy their personal approach."
We responded:
"Thanks MaryJo, Happy to help with your insurance needs. there are no 800#'s to get a holed of us. "
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Gerald Mecca

February 3, 2026

5  out of  5
rating by Gerald Mecca
"Very useful conversation to my needs to the right coverage. Realistic sense towards managing risk. Anne K displayed integrity, technical knowledge and effective interpersonal skills. Tim Jones, Agency Principal, displayed very similar traits and an unpressured way to fully question concerns and fully address them. Quite a team."
We responded:
"Gerry, thank you for your kind words. we do try to share our many years of knowledge with our clients. Insurance is all about Peace of mind and value. "
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Walter Davis

January 28, 2026

5  out of  5
rating by Walter Davis
"Tim and Anne are very pleasant to do business with. They have wealth of knowledge, and they take time to walk you through the process. The one thing that I find amazing about this company weather you do business with them or not, it doesn't change their characteristics. You can feel they love what they do and are truly there to help the people."
We responded:
"Thanks Walt, Knowledge is the key and we do try to add value to our clients with all of their insurance needs. "
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Crystal W

January 23, 2026

5  out of  5
rating by Crystal W
"Both Jodi and Anne were so helpful with my switch from my previous insurance company. I now have a better policy with a savings. Their follow through and taking the time with me was appreciated."
We responded:
"Thanks Crystal. So glad we could be of service to you. "
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Jaiden Labarr

January 8, 2026

5  out of  5
rating by Jaiden Labarr
"Saved us over $200 a month, great experience!"
We responded:
"Thanks Jaiden, im very happy that we saved you so much on your car insurance. its a free quote and you saved a lot of money. Tim "
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David Griffith

January 8, 2026

5  out of  5
rating by David Griffith
"Saved us over 200 a month."
We responded:
"Thanks Dave, Happy to help you with your car insurance and saving you so much money. "
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Jesse Foster

January 6, 2026

5  out of  5
rating by Jesse Foster
"Tim is a great agent, always watching out for you!!"
We responded:
"Thanks Jesse!!"
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Green

October 24, 2025

1  out of  5
rating by Green
"Harassed me with advertisements in the mail. The owner attempted to down play the issue."
We responded:
"I am so sorry the one piece of mail a month was so harassing to you. You could have just called the office to be removed from the list. Cheers! "
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Bonnie Miguel

August 11, 2025

5  out of  5
rating by Bonnie Miguel
"Excellent customer service! Always there to help me out when I have questions or need changes. I would highly recommend."
We responded:
"Hi Bonnie. we try to answer every call right away or call you right back. no answering service here. Just local people. Thanks for being a great customer. Tim "
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Brian Amos

May 14, 2025

5  out of  5
rating by Brian Amos
"Tim and his office have always been great to work with. Easy to reach, they offer clear information and are helpful navigating insurance. I would highly recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vincent Criscuolo

April 17, 2025

5  out of  5
rating by Vincent Criscuolo
"Great service and great people! You won’t be disappointed."
We responded:
"Thanks for insuring all your policies with us for all these many years. "
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Bing Liu

February 11, 2025

5  out of  5
rating by Bing Liu
"Outstanding Service ! Beyond Expectations!

I am incredibly grateful for the exceptional service provided by Tim. Not only is he patient and highly knowledgeable, but he also went above and beyond by taking extra time and effort to communicate with the body shop on my behalf.

After experiencing a very unfortunate car repair situation, his dedication and support helped me achieve a satisfactory resolution. His willingness to go the extra mile truly made a difference, and I couldn’t be more appreciative.

If you’re looking for an insurance agent who genuinely cares about his clients and is willing to go above and beyond, I highly recommend Tim. He is truly outstanding and someone you can trust."
We responded:
"Thanks Bing, customer service is very important to us. happy to help. "
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gary cranmer

January 24, 2025

5  out of  5
rating by gary cranmer
"GREAT HELP GREAT SERVICE- TIM IS ALWAYS AVAILABLE TO HELP ME AND ANSWER QUESTIONS.IT IS IMPOSSIBE TO FIND SUCH SUPPORT ELSEWHERE!!!"
We responded:
"Your claim was pretty crazy, i was glad to help you through all of the many questions you had. State Farm has always been great with claims. "
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Sarah Siegel

October 22, 2024

5  out of  5
rating by Sarah Siegel
"Tim has the best agency around! Jodi is also awesome to work with. Fast and the best rates! 5/5"
We responded:
"Thanks Sarah. So happy to help you with your Home insurance and Auto Insurance. Thanks!!!"
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Albert Valentin

July 11, 2024

5  out of  5
rating by Albert Valentin
"I have been with Tim for about 10 years. I could not be happier with the service and timely response to all our insurance related needs. If you need someone you can trust look no further. Thank you Tim and team."
We responded:
"Thanks Al. Happy to be your State Farm Agent for all these years. Tim "