State Farm® Insurance Agent Tim Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chet
August 12, 2026
"Tim and Jodi have been amazing to work with. State Farm in New York has been great. Premiums were very affordable for great coverage. We never had any issues. Jodi is very knowledgeable and friendly and a pleasure to work with. She is definitely an asset to the agency. We will miss her. Thank you for such a great experience."
Carol Hope
August 7, 2026
"Jodi is the best! She is so patient and kind. She always answers my questions in a way that I can easily understand. She gets an A+ in my book. She’s a gem."
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August 6, 2026
"I am very pleased with Statefarm & the extra steps they take to ensure I understand changes in my insurance. I am extremely pleased with Jodi from the Fairport office who recently helped me understand another insurance issue which I hadn’t been very knowledgeable in. , and going forward will save me some money…last year when I had a car accident & wasn’t pleased with the rental fees, Tim Jones took the time to explain the why’s and I felt better about the whole situation. Thank you Statefarm for all that you do."
"We are local and we do the best we can to take care of all our customers. Thanks, Tim "
Lisa Baker
August 4, 2026
"Jodi and team worked quickly and effectively on getting my new policy up and running. Very helpful and responded back to me quickly with no issues. Would definitely recommend!"
"So glad we were able to help you with your car insurance. Tim"
Carina Quinlan
July 31, 2026
"I’m so glad that I contacted State Farm for my auto insurance. I already had my homeowners insurance through them. They gave me an absolutely fantastic quote and it’s so nice to be able to speak with a live person when you go to file a claim or need any help."
"We are so happy to be of service to you. We love picking up the phone and talking to our customers. Tim "
Carina Quinlan
July 31, 2026
"Absolutely wonderful experience"
"Glad we can help with your Home and Auto Insurance. Tim "
GM Account
July 30, 2026
"Kristin was very helpful and informative. She explained several items to me and I appreciated her attention to detail. Thank you !"
"You're welcome! Glad we could provide you with our local service! "
Luke & a Uke
July 12, 2026
"The people here are so personable and professional, they help you with the lowest prices and straightforward answers, couldn’t recommend them enough!"
"Thanks Luke, we are very happy that we were able to help you with your car insurance. "
John Morris
July 8, 2026
"I’ve had a great experience working with this agency, especially Jodi and Tim. One thing that doesn’t get talked about enough is the value of having a local insurance agent instead of an anonymous 800 number.
When you have a question, need to update your policy, or have to navigate a claim, being able to call someone who knows you and understands your coverage is incredibly valuable. You receive thoughtful advice, quick responses, and a level of personal service that’s hard to find when you’re routed through a call center.
That relationship and accessibility are worth far more than many people realize. It’s one of the biggest reasons I’ll continue to keep my insurance with a local agency. I highly recommend Jodi, Tim, and their team."
"Thank you, John, for this wonderful review and for highlighting the value of working with a local agency. We're thrilled Jodi and Tim provided thoughtful advice, quick responses, and the personal service you described. Knowing our relationship and accessibility make a difference means a lot to our team. We appreciate your recommendation and look forward to continuing to support your insurance needs."
Tamara Gathers
June 23, 2026
"I love my insurance company, there are always there to help me when I need them."
"Thanks Tamara! We are happy to have your Car insurance and love having you as a client!"
Joe A
June 19, 2026
"I like Tim Jones and his crew. Very convenient and friendly. They always help me with motorcycle insurance and any car/homeowners’ issues smoothly"
"Thanks Joe, always happy to provide fast service to our customers.
Customer service is what sets us apart from the online companies. Happy to help with your motorcycle and car insurance. Tim "
Luisa Soto
June 18, 2026
"Great service ! Kristen is amazing!"
"Thank you so much for the wonderful review, Luisa! We’re thrilled Kristen provided amazing service and I’ll be sure to pass along your kind words. We appreciate your support and look forward to seeing you again soon."
Steve Schaefer
May 21, 2026
"Tim and staff are excellent!"
"Thanks so much for the kind words, Steve! We're thrilled Tim and the team made such a great impression. We appreciate your support and look forward to serving you again."
Eric Ritchie
May 19, 2026
"Great, speedy service!"
"Thanks so much for the kind words, Eric! We're thrilled our team could provide fast service. We appreciate the 5-star review and look forward to helping you again soon."
Daniel Doore
March 21, 2026
"Excellent customer service!!"
"Thank you, Daniel! We’re thrilled you experienced excellent customer service and appreciate you taking the time to share your feedback. We look forward to serving you again."
Nancy Ryan
March 10, 2026
"We have used Tim Jones at State Farm for more than 20 years! He and Jodi are always quick to answer any questions we may have! Tim also reviews our policies regularly to make sure we have what best meets our changing needs. If you’re looking for a knowledgeable, friendly agent I highly recommend Tim’s office!"
"Thanks, Nancy. We were happy to assist your family with your Auto and home insurance needs all these years. Enjoy NC. Tim "
Jennifer Sanz
February 25, 2026
"Navigating insurance usually feels like learning a second language, but Tim at StateFarm made it easy. They took the time to walk me through my coverage options without being pushy or trying to upsell me on things I didn't need. I got life insurance at a great price. Highly recommend reaching out to them if you want honest service."
"Thank you, Jennifer! We're so glad Tim made navigating insurance easier and provided honest, pressure-free guidance. It's great to hear you found life insurance at a price that works for you. We appreciate your recommendation and are here whenever you need us for any future questions or changes to your coverage."
Maryjo Cicero
February 7, 2026
"Tim and Jodi are readily available to answer questions and help with coverage. I enjoy their personal approach."
"Thanks MaryJo, Happy to help with your insurance needs. there are no 800#'s to get a holed of us. "
Gerald Mecca
February 3, 2026
"Very useful conversation to my needs to the right coverage. Realistic sense towards managing risk. Anne K displayed integrity, technical knowledge and effective interpersonal skills. Tim Jones, Agency Principal, displayed very similar traits and an unpressured way to fully question concerns and fully address them. Quite a team."
"Gerry, thank you for your kind words. we do try to share our many years of knowledge with our clients. Insurance is all about Peace of mind and value. "
Walter Davis
January 28, 2026
"Tim and Anne are very pleasant to do business with. They have wealth of knowledge, and they take time to walk you through the process. The one thing that I find amazing about this company weather you do business with them or not, it doesn't change their characteristics. You can feel they love what they do and are truly there to help the people."
"Thanks Walt, Knowledge is the key and we do try to add value to our clients with all of their insurance needs. "
Crystal W
January 23, 2026
"Both Jodi and Anne were so helpful with my switch from my previous insurance company. I now have a better policy with a savings. Their follow through and taking the time with me was appreciated."
"Thanks Crystal. So glad we could be of service to you. "
Jaiden Labarr
January 8, 2026
"Saved us over $200 a month, great experience!"
"Thanks Jaiden, im very happy that we saved you so much on your car insurance. its a free quote and you saved a lot of money. Tim "
David Griffith
January 8, 2026
"Saved us over 200 a month."
"Thanks Dave, Happy to help you with your car insurance and saving you so much money. "
Jesse Foster
January 6, 2026
"Tim is a great agent, always watching out for you!!"
"Thanks Jesse!!"
Green
October 24, 2025
"Harassed me with advertisements in the mail. The owner attempted to down play the issue."
"I am so sorry the one piece of mail a month was so harassing to you. You could have just called the office to be removed from the list. Cheers! "